Terms & Conditions

Welcome to Bokro by Jheel! By purchasing our products or using our services, you agree to the following terms and conditions:

Product Information & Color

  • Our products are handmade and artisan-focused, so each item may have slight variations.

  • There might be a slight color difference between online images and the actual product due to lighting reflections or screen settings.

Order & Confirmation

  • All orders must be placed through Bokro by Jheel’s Facebook page or website.

  • Product preparation begins after order confirmation.

  • We do not accept any advance payments. The full transaction is completed at the time of product delivery.

Delivery & Timeline

  • Products are usually delivered within 3-7 business days.

  • Delivery times may vary depending on location or special circumstances.

Exchange & Return Policy

  • Returns or exchanges are only possible for defective or incorrect products, provided you contact us within 3 days of receipt.

  • Used or washed products are not eligible for return/exchange under any circumstances.

Transactions & Security

  • We accept Mobile Financial Services (MFS) or Cash on Delivery for secure transactions.

  • Customer information is kept completely confidential and secure.

Ownership & Copyright

  • All designs, images, and content of Bokro by Jheel are our exclusive property.

  • No images or content may be copied or used commercially without permission.

Right to Modify

  • Bokro by Jheel reserves the right to change its terms and conditions at any time.

  • Continued use of our services after modifications means you agree to the new terms and conditions.